Services

Service Contracts

Service contracts are tailored to your needs and budget. Contracts are created after a needs assessment is completed.

Our contracts range from Total Care Contracts where everything is included to Remote Server Maintenance Contracts for budget conscious consumers.

Total Care Service Contracts are designed to give you peace of mind, maximize uptime so that you can go about your business without worrying about costly downtime and repairs. They include scheduled onsite visits, emergency support, remote maintenance and trouble shooting and helpdesk services.

Remote management contracts vary from simply managing the server and maintaining it remotely to providing remote and helpdesk support for the server and all computers on the network.

We can tailor a service contract to meet your needs, simply call us to set an appointment.

All service contracts include different levels of emergency support from inclusive to pay per use.

Onsite Support

We also support onsite troubleshooting on a per need basis. Call us to set an appointment.

I.T. Project Management

We will suggest the best solution to meet your goals and take you through every step of the project cycle, from solutions design through to implementation and ongoing support.

Helpdesk and Remote Support

We can provide Helpdesk Services for your company so that you don’t need in-house I.T. staff. We can do this as part of a service contract or on a pay as you go plan. Click here to find out more

Summary of Service Rates

» Hourly Rates are for break/fix troubleshooting - call us to get latest rates

» Service Contract Rates vary

» Helpdesk/Remote Rates click here

ยป Per job rates for projects i.e. server installs, software deployments etc...